Introduction

Enhanced customer care is what we at Parc constantly strive to achieve. As part of that ongoing effort, we have developed an online client offering which enables clients to have live access to key management information relating to their dealings with Parc.

The confidential information is held in a secure area and is accessed using a unique Username and Password. This information includes data relating to current recruitment activity on behalf of clients, data on current and recent contract personnel from Parc and finally accounting information. The key data available online are set out below.

The provision of this information online is intended to increase flexibility for customers interacting with parc. This channel of data distribution and communication is intended therefore to complement other traditional channels rather than replace them.

Recruitment Activity

	Name and number of vacancies being handled by Parc
	Names of candidates in case of vacancies just filled (with start dates and rates)
	Names of candidates submitted (and dates) against vacancies
	Dates of interviews where they have been set up
	Clients can submit a vacancy directly into our database and edit a previous request

Parc Contract Personnel

	Names and positions of contractors
	Start and end dates of contracts
	Principal rate for contractor
	Name of hiring manager and project name where relevant
	Client can also undertake and save an appraisal of the contractor
	List of contractors due to finish within dates inputted
	Distribution of contractors by project
	List, with dates, of contractors due to take leave

Accounting Information

	Client can view the latest statement of account with outstanding amounts aged by invoice date
	A separate statement is shown for each currency in use.
	An invoice detail screen is available either through a search or via a hyperlink on the statement or transaction screen. Where the operation has the Euro as the base currency and the invoice generated was in a legacy currency, then a Euro equivalent is shown for each invoice line
	The transaction screen shows all transactions posted to the client account for a given accounting period not exceeding three months, separated by currency where applicable.

To discuss the full range of services available from Parc, please email us at: info@parc-group.com